> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getthread.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate TimeZest Scheduling with Thread Inbox

> Send TimeZest meeting invites from Thread chats with the /TimeZest slash command so customers can self-schedule, eliminating back-and-forth scheduling.

## Overview

Send TimeZest meeting invitations directly from Thread, making it easy for techs and customers to find the best meeting time—eliminating scheduling "ping pong"—while chatting in a thread. With an active TimeZest account, you can send a TimeZest link to contacts using the `/TimeZest` slash command. Contacts can then choose a meeting time through the link, which will update Thread's Planner in real-time with the meeting details.

## Set up and use TimeZest scheduling

<Steps>
  <Step title="Step 1: Create an API Key from TimeZest">
    #### Create an API Key

    To integrate TimeZest with Thread, you'll need to create an API key. Any TimeZest administrator can create an API key on the API Keys page in TimeZest.

    1. Go to the [TimeZest login page](https://app.timezest.com/login) and enter your administrator credentials to log in.
    2. On the API Keys page, click the **Create New API Key** button.
    3. In the API Key creation form, enter a **Name** for your API key. This name should help you identify the purpose of this key (e.g., "Thread Integration").
    4. Select the **Access Level** as **Read/Write**. This will grant full access to the TimeZest API, allowing both reading and modifying data.
    5. Click the **Create** button to create the API key.
    6. Once generated, the API key will be displayed. **Copy this key** and store it in a secure location. You will need this key to integrate TimeZest with Thread.

    <Warning>
      Member URLs are required to be setup for your users for the integration to function. Please see this document from TimeZest on how to set this up. Timezest has recently changed their page regarding this, and have not updated their documentation just yet.
    </Warning>
  </Step>

  <Step title="Step 2: Integrate TimeZest into Your Thread Inbox">
    1. Login to [Thread Admin Panel](https://admin.getthread.com/dashboard/integrations).
    2. Go to **Integrations** and select **TimeZest** from the list of integrations.
    3. Enter your domain (e.g., `https://yourdomain.timezest.com`) and your API Key generated from Step 1.
    4. Click **Connect**.
    5. You're all set to start sending meeting invitations directly from within Thread!

    <Frame>
      <img src="https://mintcdn.com/thread/MmA6qEMELRi-vXeU/images/c411397a-image.png?fit=max&auto=format&n=MmA6qEMELRi-vXeU&q=85&s=d1e8dfe6c7c7b7627a7dfb296f8f6b9f" alt="TimeZest integration connected in the Thread Admin Panel" width="1920" height="1080" data-path="images/c411397a-image.png" />
    </Frame>
  </Step>

  <Step title="Step 3: How to Use TimeZest in Thread">
    Note: `/TimeZest` slash commands are available within Thread chat, so you can run this command from within Thread's Inbox, ConnectWise Pods, or Autotask Insights.

    1. Type in `/TimeZest` slash command in the **Reply** tab of a thread or click **Actions → TimeZest** **→** **Create appointment link**.
    2. Select a **Resource** and **Appointment type** from the dropdowns and click **Create link**.
    3. Once you're satisfied with the reply message, click **Send**.
    4. The appointment link will be sent to the contact assigned to the thread.
    5. The contact will click the appointment link and schedule a meeting using the link provided.
    6. When an appointment is booked, it will automatically add a task to the assigned technician on the thread.
  </Step>
</Steps>

Say goodbye to scheduling ping-pong!


## Related topics

- [Scheduling Intent Detector](/skill-library/triage-and-routing/scheduling-intent-detector.md)
- [TimeZest Booking](/skill-library/scheduling-and-dispatch/timezest-booking.md)
- [TimeZest](/skill-library/by-connector/timezest.md)