> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getthread.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Playbooks

> Strategic guides for rolling out Thread and talking to customers about AI-powered support.

## Overview

Deeper, strategic guides for the moments that matter — launching Thread, changing how your team works, and positioning AI-powered support with clients.

## Available playbooks

<CardGroup cols={2}>
  <Card title="Partner Change Management" icon="bullhorn" href="/get-started/thread-partner-change-management-guide">
    The full 8-week rollout playbook — internal + customer-facing launch, the AI-vs-human ownership matrix, wave plan, templates, timeline, and KPIs.
  </Card>

  <Card title="Customer Value Messaging" icon="comment-dots" href="/get-started/talking-to-customers-about-ai-powered-support-thread-customer-value-messaging">
    The FAST framework, per-product talking points, "say this not that," objection handling, and metrics translation.
  </Card>

  <Card title="White-Labeled Rollout Campaign" icon="palette" href="/adoption/craft-your-white-labeled-thread-customer-rollout-campaign">
    Generate white-labeled Quick Start Guides and rollout emails for your clients.
  </Card>
</CardGroup>


## Related topics

- [Troubleshooting Playbooks](/skill-library/troubleshooting-playbooks/overview.md)
- [Run the retention and expansion playbooks](/start-here/roles/csm-account-manager/retention-and-expansion.md)
- [Printer Troubleshooting](/skill-library/troubleshooting-playbooks/printer-troubleshooting.md)