> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getthread.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Knowledge Sources to Super Magic

> Connect IT Glue, Hudu, TimeZest, and Liongard to Super Magic as workspace-level integrations that give every member docs, scheduling, and infra context.

## Overview

<Tip>
  Availability: Liongard is Limited release — contact your Thread account team to enable it for your workspace.
</Tip>

These integrations extend what Super Magic can reach when working on tickets. They're all **workspace-level**: an admin connects each one once, and it works for every member (no individual sign-ins — that's what makes them *integrations* rather than *connectors*; see the [**Super Magic Admin Guide**](/super-magic/super-magic-admin-guide-setup-access-safety) for the distinction).

Every integration follows the same two steps — **Connect it** from **Integrations** (`/dashboard/integrations`), then toggle **Super Magic access** on — and both must be true before its tools appear. Full setup, example prompts, tools, and troubleshooting live on each tool's page:

<Columns cols={2}>
  <Card title="IT Glue" icon="book-open" href="/super-magic/use-it-glue-with-super-magic">
    Read-only IT Glue documentation search — configurations, passwords documentation, and client runbooks.
  </Card>

  <Card title="Hudu" icon="book-open" href="/super-magic/use-hudu-with-super-magic">
    Read-only Hudu search — knowledge base articles, passwords documentation, and network docs.
  </Card>

  <Card title="TimeZest" icon="calendar" href="/super-magic/use-time-zest-with-super-magic">
    Look up bookable resources and appointment types, view scheduling requests, and send real client scheduling links.
  </Card>

  <Card title="Liongard" icon="magnifying-glass-chart" href="/super-magic/use-liongard-with-super-magic">
    Read-only Liongard inspection data — environments, systems, metrics, alerts, detections, and timelines. Limited release; also offered as a per-member connector.
  </Card>
</Columns>

Connecting an integration activates it by default and locks its credential fields. To turn one off, use the three-dots options menu on its row in the Integrations list (**Disconnect** for integrations, **Disable** for connectors). Disconnecting an integration that also feeds Super Magic automatically turns its Super Magic access off.

<Note>
  **What each source exposes:**

  * **IT Glue** — the passive sync reads **Documents and Articles only**; **Flexible Assets are not included** (so Liongard-generated "auto" entries stored as Flexible Assets won't appear in general knowledge search). To pull a Flexible Asset configuration into a ticket on demand, use the **IT Glue Asset & Contact Lookup** skill.
  * **HaloPSA native KB** — Super Magic does **not** read Halo's built-in knowledge base articles, even when it's running inside the Halo PSA pod. Store knowledge Super Magic should read in Hudu, IT Glue Documents, or Thread's own Client Intelligence knowledge base.
</Note>

## Built-in knowledge sources (no setup)

Three knowledge sources need no integration setup:

* **Knowledge base search** *(Limited release)* — searches your workspace KB and resolved-ticket history.
* **Web search** — live web results (error codes, CVEs, vendor docs). Managed by Thread; no admin action needed.
* **Thread docs search** — always on; answers questions about how Thread itself works.

<Note>
  Tools not appearing after setup? Confirm the integration shows **Connected** with its **Super Magic access** toggle on, then work through the decision tree in the [**Super Magic Admin Guide → Troubleshooting**](/super-magic/super-magic-admin-guide-setup-access-safety).
</Note>


## Related topics

- [Connect Hudu Documentation to Super Magic](/integrations/hudu-integration.md)
- [Connect IT Glue Documentation to Super Magic](/integrations/it-glue-super-magic.md)
- [Knowledge Base Taxonomy](/skill-library/documentation/knowledge-base-taxonomy.md)