Security & Billing

7 articles

AI Privacy & Security Overview

Data. Thread limits the information it stores to only the items it needs to maintain connections between ConnectWise and Slack or Teams.Below are the data sets that we store : ConnectWise API Keys…

Updated by Matt Linn

Data & Encryption

Data. Thread limits the information it stores to only the items it needs to maintain connections between ConnectWise and Slack or Teams.Below are the data sets that we store : ConnectWise API Keys…

Updated by Kristof Orts

What if my organization has IP or domain restrictions?

Thread uses these IP addresses to make outgoing connections. Please whitelist these IP addresses if you have network restrictions in place. 52.70.34.233 3.221.147.202 54.152.112.100 34.226.184.103…

Updated by Kristof Orts

List of Sub-Processors

List of Sub-Processors. Last Updated: February 2023 Name of sub-processor Address Purpose Amazon Web Services, Inc. AWS – East 410 Terry Avenue NSeattle, WA, 98109 Web hosting and infrastructure Micr…

Updated by Matt Linn

Accessing Thread invoice history and billing information

Thread's self-service portal is a simple and convenient way for partners to: ➡️ View and update billing information; ➡️ View subscription details and invoice history; and, ➡️ Manage your payment methods.

Updated by Matt Linn

Slack Permissions Guide

Thread’s Slack app uses a defined set of permissions that allow it to read messages, identify users, react to events, and send updates inside Slack. Permissions are grouped according to Slack’s nativ…

Updated by Andy Althouse

Microsoft Teams App Permissions

TL;DR. Thread installs one enterprise app in Microsoft Entra ID for all Teams + SSO functionality. Admin consent is required once during onboarding. Thread uses Delegated permissions only during setu…

Updated by Bryan Chapman