Security & Billing

6 articles

AI Privacy & Security Overview

Data. Thread limits the information it stores to only the items it needs to maintain connections between ConnectWise and Slack or Teams.Below are the data sets that we store : ConnectWise API Keys…

Updated by Matt Linn

Data & Encryption

Data. Thread limits the information it stores to only the items it needs to maintain connections between ConnectWise and Slack or Teams.Below are the data sets that we store : ConnectWise API Keys…

Updated by Kristof Orts

What if my organization has IP or domain restrictions?

Thread uses these IP addresses to make outgoing connections. Please whitelist these IP addresses if you have network restrictions in place. 52.70.34.233 3.221.147.202 54.152.112.100 34.226.184.103…

Updated by Kristof Orts

List of Sub-Processors

List of Sub-Processors. Last Updated: February 2023 Name of sub-processor Address Purpose Amazon Web Services, Inc. AWS – East 410 Terry Avenue NSeattle, WA, 98109 Web hosting and infrastructure Micr…

Updated by Matt Linn

Accessing Thread invoice history and billing information

Thread's self-service portal is a simple and convenient way for partners to: ➡️ View and update billing information; ➡️ View subscription details and invoice history; and, ➡️ Manage your payment methods.

Updated by Matt Linn

Magic AI Billing

Magic AI is a paid feature and will be billed based on the clients using AI per month. We charge $9 per client. You can determine which clients Magic AI runs on by setting this up in the flows.

Updated by Kristof Orts