Thread Help Center

Everything you need to get started with Thread.

3 articles by 3 authors

Discover how to integrate Thread with your PSA and other essential tools.

16 articles by 4 authors

Transform your service operations with AI-powered assistance and make magic ✨ happen.

9 articles by 3 authors

AI-powered assistants that take real action on your behalf—unleashing the full potential of your AI Service Desk.

14 articles by 5 authors

2 articles by 1 author

Streamline communication with your customers by allowing them to easily chat and create tickets from anywhere they work.

33 articles by 8 authors

Manage, prioritize, and respond to customer tickets in real-time with Thread Inbox, streamlining workflows and boosting efficiency.

31 articles by 6 authors

Empower your service team to view, update, and reply to tickets directly from Teams or Slack.

4 articles by 2 authors

Explore resources and strategies to help customers adopt and engage with new features like Chat and AI-automated triage.

1 article by 1 author

Find answers to common questions and get quick solutions to help you make the most of Thread.

2 articles by 2 authors

1 article by 1 author

Understand how Thread notifications keep both your customers and service team updated and in sync.

3 articles by 1 author

Explore everything you need to know about our security policies and billing processes.

7 articles by 4 authors

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