Skip to main content
Runs asAgent Build it with Agent Builder: add the action to a Flow, choose Prompt the Agent, and paste this in. It runs unattended on a matching ticket event. You can also run it yourself in Super Magic while you prove it out.
Works withThread
OutcomeTime & Cost Savings (Capacity)
When to use: “The client hasn’t responded — draft a follow-up” / “second follow-up on this ticket” / working a stale-ticket queue where each waiting-on-client ticket needs its next chase. Run it: on one ticket · across a waiting-on-client queue · or as a Flow (triggered on a ticket waiting on the client).

Prompt