An Introduction to Thread's Guided Onboarding

Thread Training 1 - Getting Started

Thread Training 2 - Let's chat about chat!

Thread Training 3 - Customer Deployments!

Thread Training 4 - Service Collaboration Training!

Microsoft Teams customers

Slack customers

Desktop or Web customers

If your team works in a POD model

If your team works in a TIER model

Dynamic Flows - How to create a dynamic Triage Channel

A flow to send a Holiday out of office message

Creating your first flow

Creating channels & flows in Inbox

How to set-up Service Copilot Auto-Prioritization

Starter Prompts for Service Copilot Auto-Prioritization

How to setup the Autotask Ticketing Integration

Setting up an Email Communication Workflow in Autotask

Auvik integration

Embedding Cloudradial in your Teams app.

How to Integrate CloudRadial

How do I set up the Connectwise Automate Integration?

Configuring Messenger for Windows Deployment in ConnectWise Automate

Deploy Messenger for Windows through Automate via Script

How to enable Chat and TimePad pods in ConnectWise PSA

How to setup the ConnectWise PSA Ticketing Integration

Setting up IT Glue

How to test the Customer Teams App in a Sandbox Environment

How to install your custom Teams app on your Customers' tenants

Connecting Thread to your Teams (for Service Providers)

Troubleshooting "You don't have permission" error in Teams

How to test the Customer-facing Slack App in a Sandbox Environment

Setting up Service Bot in your client's Slack Workspace