Customer Communication & Adoption

6 articles

Microsoft Teams: How to Effectively Communicate with Customers

Customer-Facing How-To Content. When communicating with customers, simplicity is key. Keep your messaging clear and to the point, while maximizing its effectiveness by linking to helpful how-to guide…

Updated by Stephen Boss

Slack: A Guide to Communicating Chat Benefits and Driving Adoption

Word template document to share with your customers (add your own screenshots and branding). 📄 Generic Documentation - Teams Support.docx

Updated by Stephen Boss

Desktop (Windows): A Guide to Communicating Chat Benefits and Driving Adoption

End-User How-To Content. When communicating with customers, we find it helps to make your messaging simple and to the point. You can level up its effectiveness by linking to user how-to guides or vid…

Updated by Stephen Boss

Desktop (Mac): A Guide to Communicating Chat Benefits and Driving Adoption

End-User How-To Content. When communicating with customers, it helps to start simply. You can level up its effectiveness by linking to user how-to guides or video tutorials. You can either attach the…

Updated by Matt Linn

Web - Communicating with your customers about Thread Chat

Word template document to share with your customers (add your own screenshots and branding). 📄 Generic Documentation - Teams Support.docx

Updated by Stephen Boss

CloudRadial: A Guide to Communicating Chat Benefits and Driving Adoption

End-User How-To Content. When communicating with customers, we find it helps to make your messaging simple and to the point. You can level up its effectiveness by linking to user how-to guides or vid…

Updated by Stephen Boss