Open the Thread Feedback portal
Search existing ideas, add your vote, or post something new.
Where your feedback goes
The portal has three boards. Post on the one that fits so the right team sees it:
Alongside the boards, the portal has a Roadmap (what’s Planned, In Progress, and Complete) and a Changelog of what’s shipped — so a request you vote on is something you can follow all the way to release.
Submit a request
1
Open the portal and sign in
Go to feedback.getthread.com and sign in (or create a free account). Signing in lets you post, vote, and get notified when your requests change status.
2
Search before you post
Search the boards for your idea first. If it already exists, upvote it and add a comment with your specifics — votes and real-world detail are how the team prioritizes, and one strong post with 50 votes carries more weight than five scattered duplicates.
3
Create the post
If nothing matches, pick the right board and Create Post. Give it a clear, specific title and describe:
- The problem — what you’re trying to do and what gets in the way today.
- Who it affects — technicians, dispatchers, admins, or your customers, and how often it comes up.
- The outcome you want — what “solved” looks like, not a prescribed implementation.
4
Track what happens next
Follow your post to get status updates. As the team picks it up, it moves across the Roadmap, and shipped work lands in the Changelog — mirrored in the Thread docs changelog.
Track feedback as a Thread admin
If you’re a Thread admin, you can review and track requests without leaving your admin console:Feature requests
Browse and follow feature requests from inside Thread.
Integration requests
See which integrations partners are asking for, and add yours.