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Runs asAgent Build it with Agent Builder: add the action to a Flow, choose Prompt the Agent, and paste this in. It runs unattended on a matching ticket event. You can also run it yourself in Super Magic while you prove it out.
Works withThread
OutcomeTime & Cost Savings (Capacity), Risk & Compliance
When to use: A client has different approvers per site/location and approvals must reach the right one; “send the approval to whoever signs off for that office”; a change or access request needs sign-off routed by service location. Fires on a supported ticket EVENT (entering an “awaiting approval” status or create on an approval-gated board) never on a timer. Run it: on one ticket · or as a Flow (triggered when a ticket enters an awaiting-approval status or is created on an approval-gated board).

Prompt