Category: Documentation · View source ↗
Documentation
Custom Time Entry Writer
Summarize thread activity within the active timer window using a recap template, preview the draft, then log the time entry on confirm.
Runs as: Skill Run it in Super Magic and confirm each write. A Flow can also fire a shared skill through the Run Skill action (beta), though this one is written for a person to run rather than a ticket event.
Connectors: Thread
Role: Technician
Outcome: Time & Cost Savings (Capacity)
When to use: “Write my time entry for this ticket using our recap template,” “log time for what I did since my last entry,” “I forgot to log the last three sessions — catch me up,” or “summarize this in Spanish and log it.”
Run it: on one ticket.
Was this page helpful?