Liongard Mimecast Read

Category: Liongard Inspectors · View source ↗

Runs as: Skill Run it in Super Magic and confirm each write. A Flow can also fire a shared skill through the Run Skill action (beta), though this one is written for a person to run rather than a ticket event. Connectors: Liongard Role: Technician Outcome: Faster Resolution & Response, Risk & Compliance When to use: “What domains does Mimecast manage for <client>?”, a mail-delivery or phishing ticket needing the policy/routing picture, “which users are licensed / how many seats?”, “what gateway/connector routing is configured?”, or “did a policy or connector change?”. Run it: on one client — name the client and the Mimecast question.

Prompt

Read Mimecast tenant state for CLIENT_NAME from the Liongard Mimecast inspector. Read-only — Mimecast policy, domains, connectors, and licensing changes are a technician's job in the console.

1. Resolve the client's environment, then find the Mimecast inspector and confirm it ran recently — carry "as of <timestamp>." Mail-security config changes, so an old data read on an active delivery incident deserves a "verify live" caveat.
2. Read the values from its latest dataprint for the angle you need, verifying every field angle against the live dataprint (schemas vary by inspector version):
   - Domains: managed-domain list with verification/routing state.
   - Users: licensed users and seat count vs mailbox count.
   - Policy: gateway/impersonation/anti-spam policy summary.
   - Connectors: inbound/outbound routing config.
   - Admins: admin list with role.
3. "What changed?" → check what changed on the Mimecast side: domain adds/removes, policy/connector changes, admin changes — ordered against the incident window.
4. Sanity-check surprising zeros (zero domains) — usually a wrong field angle or partial inspection; re-probe broadly. Admin-list findings are review inputs — "unrecognized admin, verify" phrasing.
5. Output: a compact table, source + data age line, flags (unverified domains, seat/mailbox mismatch, unexpected connector routing). Offer to leave a plain-text note. Degradation: no Mimecast inspector → documentation → ticket history → "verify in console."

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