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Runs asAgent Build it with Agent Builder: add the action to a Flow, choose Prompt the Agent, and paste this in. It runs unattended on a matching ticket event. You can also run it yourself in Super Magic while you prove it out.
Works withThread
OutcomeFewer Escalations & Less Noise, Faster Resolution & Response
When to use: Your SOC or MDR provider sends the same detection several times (a new email per update, a reply that spawns a ticket, the same impossible-travel alert twice in a day) and analysts end up investigating one incident across three tickets. Run it: on one ticket · or as a Flow (when a ticket is created on the SOC alert board). Run it after the ticket’s company has been corrected; it trusts the company on the ticket.

Prompt