Super Magic Usage Dashboard

The Super Magic usage dashboard shows how your technicians — and any external AI agents connected through Thread MCP — are actually using Thread’s AI capabilities. Use it to prove adoption, find the technicians who haven’t started, and see which skills are running versus sitting idle. Open it from Thread admin → General → Analytics.

​

What this dashboard answers

• Is AI adoption growing week over week, or did it plateau after launch?
• Which technicians are using it most, and which haven’t started?
• Which tools are being used, and how much of that is reading versus writing?
• Which skills exist, and which are actually being run?
• How much activity is technician-driven versus fully automated?
• What are external AI agents doing through Thread MCP?

​

Filters and time windows

A tab bar at the top switches between views, and the selected tab is reflected in the page URL — so you can link someone straight to a specific view.

​

What’s on the dashboard

​

Overview tab

Ten KPI cards covering the last 30 days — tool calls, sessions with actions, write actions, actions per session, tickets touched, distinct tools used, active technicians, active skills, interactive actions, and automation action share. Each carries a tooltip explaining exactly what it measures, and most show a trend arrow against the prior 30 days. Alongside them: a Magic insights narrative summarizing adoption trends in the style of a quarterly business review, a weekly activity trend chart, a donut of actions by category, and tables of top technicians and top tools.

​

Pace tab

Week-by-week charts across a 12-week window for tool calls, sessions, write actions, and distinct tools used, plus a stacked chart showing the category mix by week and a detailed weekly table. This is the tab that tells you whether adoption is compounding.

​

Technicians tab

A searchable, sortable technician table with a date-range picker, plus KPI cards and charts ranking technicians two ways: by volume and by depth of use — actions per session. The second ranking is the more interesting one; it finds the technicians who have genuinely changed how they work.

​

Tools tab

Breakdowns of actions by category and by read-versus-write split, side-by-side comparisons of read versus write and technician-driven versus automated activity, and a full tool leaderboard you can search by name or filter by category or read/write type.

​

Skills tab

Covers your library of reusable prompts. KPIs for total, personal, and shared skills; a scope breakdown chart; a cumulative creation-over-time chart; and a searchable, sortable card grid. Clicking a card opens the full skill description and instructions, with a copy button.

​

Automation tab

Separates technician-driven interactive activity from fully automated flow run activity, with KPIs, a weekly comparison chart, an action-mix breakdown by category, and a skill execution leaderboard showing which skills are actually running versus configured but idle.

​

Thread MCP tab

Covers usage by external AI agents — Claude, Cursor, ChatGPT — calling into Thread’s tools. KPIs for successful and failed calls, success rate, active members, partners, and workspaces, and call duration, plus an AI-written insights summary, weekly trend and client-app charts, and leaderboards for tools, technicians, and partners.

​

Metric definitions

​

Things to watch

• Volume and depth tell different stories. A technician with high tool calls may be running one shallow action repeatedly; actions per session is the better adoption signal.
• Total skills is a vanity number; active skills is the real one. The Automation tab’s execution leaderboard is where you find skills that were configured and then forgotten.
• A rising automation share isn’t automatically good. It means Flows are doing more of the work — which is the goal, provided the interactive number isn’t falling because technicians stopped using Super Magic.
• Thread MCP activity is separate from in-Thread usage. It measures external agents calling Thread’s tools, so it won’t reconcile with the Overview tab’s technician numbers.
• Data refreshes daily, so today’s activity generally appears tomorrow.

​

Next steps