Create Your Custom Chat App
Custom Apps
Customizing your chat experience ensures a seamless, branded interaction for your users. Whether you're setting up a Teams, Slack, Desktop, or Web app, follow the steps below to tailor your chat app to fit your brand and workflow.
1. Design a Custom Microsoft Teams App
Personalize your Microsoft Teams chat experience by creating a custom Teams app.
📖 Guide: Design a Custom Teams App
📌 More details: Teams Service App Documentation
2. Design a Custom Slack App
Set up a custom Slack app to integrate Messenger with your Slack workspace.
📖 Guide: Design a Custom Slack App
📌 More details: Slack Service App Documentation
3. Customize Your Desktop App
Before setting up the desktop app, ensure your Messenger settings are designed to match your brand, as these settings are inherited by the desktop app.
📖 Guide: Messenger Customization Guide
📌 More details: Desktop Service App Documentation
4. Customize Your Web App
Just like the desktop app, the web app inherits settings from your Messenger configuration. Make sure your branding is properly set up.
📖 Guide: Messenger Customization Guide
📌 More details: Messenger Web Documentation
Next Steps
After setting up your custom chat app, deploy it internally and test it in your environment to ensure smooth functionality and optimize the user experience. Need help? Contact our support team or your Customer Success Manager.
