Triage & Routing
Triage & Routing
Work out what a new ticket is, how urgent it is, and where it belongs — before a technician opens it.
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Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
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Work out what a new ticket is, how urgent it is, and where it belongs — before a technician opens it.
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