Magic LibraryOpen the full guide — Auto-Prioritization
Configure Magic Auto-Prioritization access, presets, and rules.
Turn on assistive AI
Set up Auto-Prioritization
Let Magic AI Auto-Prioritization set ticket priority at intake based on content and impact, a Turn on assistive AI onboarding step for faster triage.
Let Magic AI assign the right priority the moment a ticket arrives — by client and board, using your Impact and Urgency presets.
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