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Connect Atlassian and Super Magic can work with your Jira issues and Confluence pages: so you can check whether a client problem is already tracked, or pull a runbook from Confluence, without leaving the conversation.

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What you can ask

“Find the Jira issue about this client’s VPN outage and summarize it”
“Search Confluence for our onboarding checklist for new clients”
“Create a Jira issue for this bug and link this ticket in the description”
Anything that creates or changes something in Atlassian goes through Super Magic’s Confirm action card first.

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Set it up

Atlassian is a connector: an admin makes it available, then each member signs in with their own Atlassian account. Super Magic acts with your Atlassian permissions, not a shared bot account. Admin (once):
1

Open the Integrations page

In the Thread Admin app, open Integrations (/dashboard/integrations). Connectors sit at the bottom of the list, below the workspace integrations.
2

Enable Atlassian

On the Atlassian connector row, select Enable. This makes it available. It doesn’t connect anyone yet.
Each member (once):
1

Open the Connectors page in your Inbox

Open the Connectors page in your Inbox.
2

Connect and sign in to Atlassian

Click Connect on the Atlassian row and sign in to Atlassian.
3

Confirm you're signed in

The row shows Signed in as your account. Disconnect anytime.

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Troubleshooting

  • Atlassian not on your Connectors page? Your admin hasn’t enabled it yet.
  • Connected but tools failing? Disconnect and reconnect. Your Atlassian authorization may have been revoked on Atlassian’s side.
  • Anything else: Super Magic Admin Guide → Troubleshooting.