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The Lexful connector is in beta and is being turned on for workspaces one at a time. If you don’t see Lexful on your Integrations page, contact your Thread account team.
Connect Lexful and Super Magic can look up your IT documentation and assets in Lexful while a technician works a ticket, without opening another tab.

What you can ask

“What does our Lexful documentation say about Contoso’s firewall?”
“Find the onboarding checklist for Fabrikam in Lexful”
“Which assets do we have documented for Northwind?”
Super Magic connects through Lexful’s own MCP server and acts with each technician’s own Lexful permissions, so it only sees what that person can see in Lexful. In Manual mode (the default), anything that would change data in Lexful goes through Super Magic’s Confirm action card first.

Set it up

Lexful is a connector: an admin adds your Lexful account once, then each member signs in with their own Lexful account. Thread admin (once):
1

Find your Lexful Account ID

In Lexful, open your account settings and copy your Account ID. Note whether your Lexful account is in the US or EU region.
2

Add Lexful in Thread

In the Thread Admin app, open Integrations (/dashboard/integrations) and find Lexful. Pick your Region (US or EU), paste the Account ID, and click Add Lexful.There’s no callback URL or client ID to set up. Lexful registers Thread automatically when members sign in.
Each member (once):
1

Open the Connectors page in your Inbox

Open the Connectors page in your Inbox.
2

Connect and sign in to Lexful

Click Connect on the Lexful row and sign in with your Lexful account.
3

Confirm you're signed in

The row shows Signed in as your account. Disconnect anytime.
To change the account later, open Lexful on the Integrations page and click Edit account.

Troubleshooting

  • Lexful not on the Integrations page? The connector is in beta and turned on per workspace. Contact your Thread account team.
  • Lexful refuses the connection? If your Lexful account limits access by IP address, allow Thread’s servers in Lexful.
  • Sign-in fails or lands on the wrong account? Check the Region and Account ID on the Integrations page match your Lexful account settings.
  • Anything else: Super Magic Admin Guide → Troubleshooting.