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Availability: GA — available to all workspaces with a TimeZest integration.
Connect TimeZest and Super Magic can handle scheduling with your clients conversationally — look up who’s bookable, check appointment types, and send a real scheduling link to the client without leaving the ticket.

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What you can ask

“Send Jane a scheduling link for a 30-minute remote support session”
“What TimeZest appointment types do we have?”
“Who can be booked for an on-site this week?”
“Has the client responded to the scheduling request on this ticket?”
Heads up: sending a scheduling request emails the client for real. That’s why it always goes through Super Magic’s Confirm action card (you’ll see exactly who gets what before anything sends), and it respects your workspace’s write-access settings.

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Set it up (admin, once for the whole workspace)

TimeZest is a workspace-level integration: connect it once and it works for every member.
1

Connect TimeZest to Thread

In the Thread Admin app, open Integrations (/dashboard/integrations), find TimeZest, and click Configure to enter credentials and connect.
2

Enable it for Super Magic

On TimeZest’s detail page, below the setup card, turn Super Magic access on.
(The Super Magic settings page shows a read-only Connected to Super Magic list — enablement happens on the Integrations page.)

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Troubleshooting

  • No scheduling tools in chat? Check the row shows Connected AND the toggle is on.
  • Scheduling link won’t send? Sending is a write action — check the member passes your write-access level and the Schedule toggles are on (Tools card).
  • Anything else: Super Magic Admin Guide → Troubleshooting.

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Available tools