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Connectors let Super Magic reach the tools you already use — documentation, RMM, automation, scheduling, and more, so it can answer questions and take action across them without leaving the ticket conversation.

How connectors work

Each connector follows the same two-step model:
  1. Admin enables it (once). In the Thread Admin app, open Integrations (/dashboard/integrations) — connectors sit at the bottom of the list, below the workspace integrations, and use Enable on the connector’s row. This makes it available: it doesn’t connect anyone yet.
  2. Each member signs in (once). From the Connectors page in Inbox, each member clicks Connect and signs in with their own account. Super Magic then sees exactly what that member can see in the connected tool: nothing more.
Anything that changes data goes through Super Magic’s Confirm action card before it runs, just like every other write.

Available connectors

Notion

Read and write pages, databases, and docs.

Zapier

Trigger any of your Zaps across 8,000+ apps.

Liongard

Ask about client IT infrastructure and inventory.

Hudu

Search documentation and asset records.

IT Glue

Look up documentation and configurations.

TimeZest

Schedule appointments from the conversation.

Linear

Create and update engineering issues.

NinjaOne

Query devices and run RMM actions.

Atlassian

Find and update Jira issues and Confluence pages.

CIPP

Check Microsoft 365 users, licences, and MFA across tenants.

ClickUp

Find and update tasks, lists, and docs.

Cloudflare

Look up DNS records, zones, and security settings.

monday.com

Find and update boards, items, and updates.

Vanta

Check compliance controls, tests, and vendors.

Connect a tool that isn’t listed

If a tool you use publishes a remote MCP server, an admin on the AI Pro plan can add it as a custom connector. See Add a custom MCP connector to Super Magic. For HaloPSA, follow Connect Halo MCP to Super Magic.

Good to know

  • Each member’s connection is their own. Tools and access reflect the account that member signed in with; teammates connect separately.
  • Tool lists are vendor-controlled. A connector exposes the tools its provider offers; Super Magic picks up changes automatically.
  • Least privilege: only share the spaces and actions you actually want Super Magic to use.
  • Connector tools live in Super Magic only. They are not exposed over the Thread MCP server, so an external MCP client won’t list them even when the connector is set up.
Troubleshooting and safety details live in the Super Magic Admin Guide.