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Availability: Limited release — contact your Thread account team to enable connectors for your workspace.
Connectors let Super Magic reach the tools you already use — documentation, RMM, automation, scheduling, and more — so it can answer questions and take action across them without leaving the ticket conversation.

How connectors work

Each connector follows the same two-step model:
  1. Admin enables it (once). In the Thread Admin app, open Integrations (/dashboard/integrations) — connectors sit at the bottom of the list, below the workspace integrations — and use Enable on the connector’s row. This makes it available — it doesn’t connect anyone yet.
  2. Each member signs in (once). From the Connectors page in Inbox, each member clicks Connect and signs in with their own account. Super Magic then sees exactly what that member can see in the connected tool — nothing more.
Anything that changes data goes through Super Magic’s Confirm action card before it runs, just like every other write.

Available connectors

Notion

Read and write pages, databases, and docs.

Zapier

Trigger any of your Zaps across 8,000+ apps.

Liongard

Ask about client IT infrastructure and inventory.

Hudu

Search documentation and asset records.

IT Glue

Look up documentation and configurations.

TimeZest

Schedule appointments from the conversation.

Linear

Create and update engineering issues.

NinjaOne

Query devices and run RMM actions.

Good to know

  • Each member’s connection is their own. Tools and access reflect the account that member signed in with; teammates connect separately.
  • Tool lists are vendor-controlled. A connector exposes the tools its provider offers; Super Magic picks up changes automatically.
  • Least privilege: only share the spaces and actions you actually want Super Magic to use.
Troubleshooting and safety details live in the Super Magic Admin Guide.