Internationalization Support

Mark Alayev Updated by Mark Alayev

You may have customers that are all over the world and speak different languages, and you may want to support them through Thread. We have levels of support based on the app you are working through. In general, we support nearly all languages for the actual messaging component. So your customers and your technicians can communicate in practically any language they like. Here is a full list of supported languages.

However there are other components have partial support.

Platform

User Interface

Bot

Messaging

Messenger

English, French

English, French

Any language

Inbox

English only

English only

Any language

Microsoft Teams (Customer Facing)

Microsoft Teams natively supports wide number of languages.

Messenger in Teams supports English & French

English, French

Any language

Microsoft Teams (MSP Facing)

Microsoft Teams natively supports wide number of languages.

MSP Bot only supports english

English only

Any language

Slack (Customer Facing)

Slack natively supports wide number of languages.

Messenger in Slack supports only English.

English only

Any language

Slack (MSP Facing)

Slack natively supports wide number of languages.

MSP Bot only supports english

English only

Any language

How did we do?

I'm seeing tickets show up that were not created via Slack or Teams?

How can we send tickets from 2 or 3 service boards to Slack or Teams?

Contact