Troubleshooting "You don't have permission" error in Teams

Kristof Orts Updated by Kristof Orts

If you are receiving an error of "You don't have permissions to add Thread to this team." See below

  1. Go to team settings in Microsoft 365 admin center > admin >Teams >Manage teams.
  2. Select the team you reside and click "Edit".
  3. In the sidebar, scroll down to check the permissions and make sure adding, editing and removing apps is checked.
  4. Go to Teams apps > Set up policies to check whether your  team owner allow  “Upload custom apps” and set it to 'ON'
  5. 365 can take up from 30 minutes to 1 hour for this setting to apply. So wait and check back and walk through the steps again after this has been turned back on.

How did we do?

Installing the Internal-facing Inbox Companion app for Teams