How to Integrate CloudRadial

Stephen Boss Updated by Stephen Boss

*Note: If you already integrated CloudRadial, please ensure that you delete the header text before performing the following.

Thread enables your service team to chat with clients in Microsoft Teams and Slack, plus a whole lot more. To integrate CloudRadial, please follow these steps:

  1. First you must retrieve your AppID.
    1. Navigate to the thread admin panel here.
    2. Select the clients tab on the right and then select the company that you want to integrate.
    3. Click installation and there you will find the AppID.
  2. Next, Navigate to the home page of CloudRadial application.
  3. Go to Partners -> Settings.
  4. Then, click Integrations on the right side.
  5. On the right side, click thread integration.
  6. Click enable thread, enter the AppID, and click submit.

And that is it!

How did we do?

Embedding Cloudradial in your Teams app.