How to track your time in Inbox

Kristof Orts Updated by Kristof Orts

When you want to start tracking time in Inbox, you can in the right sidebar click the "play" icon to start or use the shortcut in the reply box /time start timer

Once the timer has started, you can again click the "stop" icon or use the shortcut /time stop timer to stop the timer and provide details about this time entry in the modal.

You can still edit the fields, by clicking into them and changing the date or time.

Work type and role are optional. Add a description and click "confirm". That's it, you've tracked time for this ticket and you should get an internal note.

How did we do?

What is Inbox and how do I use it?

Sending attachments with Inbox