Create a white-labeled Teams app for your customers
From the Admin Panel, you have the ability to create a branded Teams experience that you can deploy to your customers. Best of all, you can create multiple different apps with different brandings, if you have customers that prefer their own branding in their Teams app.
To access the Teams App Builder:
Navigate to your Thread Admin Panel
Click on Messenger in the left navigation bar
Navigate to the Teams Apps tab at the top-center of your browser window
Click Create New if you wish to create a new custom Teams App, or Edit or Duplicate an existing app
If you clicked Create New on the previous screen, you will be brought to the Teams App Builder.
Please follow these guidelines for the App icons here
Now you can customize your app, the entire experience is brandable and customizable. When naming your App, we recommend a name that can be recognized by your customers' users for the type of service you provide, e.g IT Support.
Here you can edit the support pages displayed on your app, and also preview your app design. To change the color of these support buttons:You can go to the design page of the messenger settings and change the primary color. Then all you have to do is click "save" and then after a refresh of teams the color will change
The customizable Teams app embeds a version of Messenger on the right for your customers to open chats with your team. This inherits the Messenger branding settings you set at the parent level, or if you are overriding these settings at the customer level, it will inherit those settings for that Customer.
