Messenger Internationalization (English & French)

Mark Alayev Updated by Mark Alayev

You can now change Messenger language from English to French!

We currently only support English and French, and only in Messenger standalone and Teams. Slack is not supported today.

In admin panel, you have the ability to select a default language for all of your customers. By default, it is set to English. You can change this to French and it will update the user interface as well as the bot prompts. This follows our Hierarchy of Permissions - which is you can set defaults on the top level Admin >> Messenger, and then override on a per customer. This allows for you to tailor the experience on a per customer basis.

You can see the bot messages change to French by clicking "Override initial bot prompts"

This is the end customer experience in Messenger:

End customer experience in Microsoft teams:

How did we do?

How do I override Messenger branding and configuration for a customer?

Allow New Contacts to Open Chats in Messenger