How to Set Up an On-Call Member to Be Assigned

Set Up in ConnectWise. Log in to ConnectWise PSA and go to System -> Setup Tables. Search for Service Board. Select the board you want. Scroll to Ticket Notes and Notification Options. In "Workflow N…

Kristof Orts
Updated by Kristof Orts

Creating a Flow to Send a Holiday Out-of-Office Message

When your business needs to close for holidays, you can set working days/hours and set a message for when you are not available. You can also, optionally, turn off Messenger hours for certain days of…

Stephen Boss
Updated by Stephen Boss