To share with Slack customers

Kristof Orts Updated by Kristof Orts

Email template to send to Site Contact

To: {{Site Contact List}}

Subject: You can now chat with {{MSP}}!

Hi {{Site Contact}},

At {{MSP}} we always strive to provide great service wherever you are.

We are excited to announce that we are launching Chat as a new support channel for your company. Best of all, we will be making chat support available to your users directly in Slack. As of {{Deployment Date}}, you and your companyโ€™s users will be able to raise requests and chat with us through our app in Slack!

Word template document

To share with your customers (add your own screenshots and branding).

๐Ÿ“„ Generic Documentation - Slack Support.docx

How did we do?

To share with Desktop or Web customers

To share with Microsoft Teams customers