Slack - Communicating with your customers about Thread Chat

Web - Communicating with your customers about Thread Chat

Windows Desktop - Communicating with your customers about Thread Chat

Microsoft Teams - Communicating with your customers about Thread Chat

CloudRadial - Communicating with your customers about Thread Chat

What are Thread's Customer Chat Apps? An Overview

Live Chat vs. Non-Live Chat - What's the difference?

Recommended plan for rolling-out chat

Step 1 of Setup: Customizing Messenger

Step 2 of Setup: Designing Custom Apps (Teams, Slack, Web, Cloudradial)

Deploying Messenger

What is the Teams Service App for customers?

Design a custom Teams app for your customers

How to test the Teams Service App in a Sandbox Environment

How to deploy the Teams Service App to a Customer

How to uninstall the Microsoft Teams Thread Service App

How to test the Slack Service App in a Sandbox Environment

How to deploy the Slack Service App to a Customer

Deploying Messenger to Mac

Windows Deploying Messenger via Command Line

Embedding Messenger in Websites

Messenger Portal Auto Authentication

How do I override Messenger branding and configuration for a customer?

Messenger Internationalization (English & French)

Allow New Contacts to Open Chats in Messenger

Setting up support business hours in Messenger

How to Disable a Client's Messenger Access

How do customers use Messenger chat?

Installing the Internal-facing Inbox Companion app for Teams

Troubleshooting "You don't have permission" error in Teams

How to use the Slack Companion App for Service Teams

Installing the Internal-facing Inbox Companion app for Slack

Dynamic Flows - How to create a dynamic Triage Channel

How to Enable Magic Prioritization

How to Enable Magic Categorization

AI Privacy & Security Overview

Data & Encryption

What if my organization has IP or domain restrictions?

List of Sub-Processors

Accessing Thread invoice history and billing information

Service Team Training

Register for our Weekly Live Office Hours!