Thread Training 3 - Customer Deployments!

Stephen Boss Updated by Stephen Boss

🎞️Session Recording


Onboarding Collab 3 - Customer Deployment Training.pdf

🚶What we covered

  1. ✅ Verify that you have completed all the tasks from Thread Training 2 - Let's chat about chat!
  2. ✅ Visit our Deployment Hub and learn about the different deployment options.
  3. ✅ Review Thread's recommended plan for rolling out chat, set dates and build your own deployment plan. Share that plan with your team.
  4. ✅ You are the customer, deploy chat support for your internal team.
    This is one of the best ways for your team to understand Chat and get internal buy-in. If you are looking to send everyone a heads-up before you deploy - check here for an email template.
    1. If you use Microsoft Teams Internally... deploy the customer Teams app that you built on 1. Onboarding Webinar - Getting Started into your Internal Teams environment.
      1. 📖 Instructions: How to install your custom Teams app
    2. If you do not use Microsoft Teams Internally... deploy the desktop app to your internal users.
      1. 📖 Instructions: Deploying Messenger on Windows via Command Line
  5. Invite your Service Delivery team to Inbox
  6. Invite your Service Delivery team to the appropriate Inbox Channels

How did we do?

Thread Training 2 - Workflows, Automation, & AI

Thread Training 4 - Service Collaboration Training!