Workspace
Workspace defaults control organization-wide settings that apply to all members in Inbox. These settings define the shared time zone and the default behavior for time entries created in the TimePad.
Workspace Time Zone
This setting determines the default time zone for all members across the workspace. It ensures timestamps — such as thread creation, updates, and time entries — are displayed consistently, regardless of individual user locations.
To update:
- Click the dropdown next to Workspace time zone.
- Select the appropriate time zone for your team.
Default TimePad Submission
This option defines what happens when users click the primary TimePad submission button within Inbox. It allows you to standardize how time entries are saved across your workspace.
Options available:
- Save internal entry – Saves a note visible only to your internal team.
- Save external entry – Saves a note that’s visible to the contact but does not email them.
- Save external entry & email contact – Saves a note and sends an email notification to the contact.
