Thread Help Center

Everything you need to get started with Thread.

2 articles by 2 authors

Discover how to integrate Thread with your PSA and other essential tools.

15 articles by 3 authors

Transform your service operations with AI-powered assistance and make magic ✨ happen.

15 articles by 4 authors

Streamline communication with your customers by allowing them to easily chat and create tickets from anywhere they work.

29 articles by 6 authors

Manage, prioritize, and respond to customer tickets in real-time with Thread Inbox, streamlining workflows and boosting efficiency.

28 articles by 5 authors

Empower your service team to view, update, and reply to tickets directly from Teams or Slack.

4 articles by 2 authors

Explore resources and strategies to help customers adopt and engage with new features like Chat and AI-automated triage.

6 articles by 2 authors

Find answers to common questions and get quick solutions to help you make the most of Thread.

2 articles by 2 authors

Join Thread Academy for live Q&A sessions, service team training, and more, to enhance your knowledge and maximize the value of Thread.

2 articles by 1 author

Understand how Thread notifications keep both your customers and service team updated and in sync.

3 articles by 2 authors

Explore everything you need to know about our security policies and billing processes.

5 articles by 2 authors

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