Firewall Rule Change Request Intent
Updated
by
Stephen Boss
Firewall Rule Change Request Intent
The Firewall Rule Change Request intent enables users to submit, modify, or remove firewall rules. This ensures secure and streamlined updates to firewall configurations, supporting organizational security requirements.
Use Cases
- Requesting the addition of new firewall rules.
- Modifying or removing existing firewall configurations.
- Specifying detailed information for secure firewall updates, such as IP addresses, ports, and protocols.
Configuration Guide
1. Create the Intent
- Navigate to Magic AI > Agent > Catalog.
- Click Create Intent.
- Input the following details:
- Intent Name: Firewall Rule Change Request
- Description:
A request to add, modify, or remove firewall rules to adjust network access. This includes providing details such as source and destination IPs, ports, protocols, and reasons for the change.
- Who can use this intent: Select All clients or adjust as needed.
2. Configure Arguments
Below is the configuration for required form fields, matching the screenshots:
Argument Name | Description | Type | Required |
Request For | Who are you requesting the firewall rule change for? (Myself, Another User) | Multiple choice (Myself, Another User) | Yes |
Full Name | Ask for the name of the user or sponsor for this firewall rule change. If the user is requesting for themselves, use their name. | Textfield | Yes |
Email Address | Ask for the email of the user or sponsor for this firewall rule change. If the user is requesting for themselves, use their email. | Email address | Yes |
Action Required | What action needs to be performed on the firewall? (Add Rule, Modify Rule, Remove Rule) | Multiple choice (Add Rule, Modify Rule, Remove Rule) | Yes |
Source IP Address | What is the source IP address or range for the firewall rule? | Textfield | Yes |
Destination IP Address | What is the destination IP address or range for the firewall rule? | Textfield | Yes |
Protocol | Which protocol does this rule apply to? (TCP, UDP, ICMP, Other) | Multiple choice (TCP, UDP, ICMP, Other) | Yes |
Port Number(s) | Which port(s) does this rule apply to? | Textfield | Yes |
Reason for Change | Why is this firewall change needed? | Textfield | Yes |
Duration of Change | Is this a temporary or permanent change? (Temporary, Permanent) | Multiple choice (Temporary, Permanent) | Yes |
Expiration Date | Set an expiration date for this change (if applicable). | Date | No |
Urgency | How soon do you need this change? (Immediate, Within a Day, Within a Week, No Rush) | Multiple choice (Immediate, Within a Day, Within a Week, No Rush) | No |
Additional Details | Add any additional details or special instructions. | Textfield | No |
3. Configure External Reply
If applicable, configure an external reply. For this intent:
- Provide confirmation of the firewall rule change request and instructions for next steps.
- Leave the "This is a resolution" box unchecked.
4. Configure Automation
If applicable, set up automation by specifying the appropriate API URL:
- URL for the API: Add the endpoint for processing firewall rule change requests.
