New Computer Request Intent
Updated
by
Stephen Boss
New Computer Request Intent
When users request a new computer, it’s crucial to collect detailed information to ensure the correct model, specifications, and accessories are ordered. The New Computer Request intent streamlines this process by gathering all necessary details for procurement, delivery, and setup. Follow this guide to configure the intent.
Configuration Guide
1. Create the Intent
To create the New Computer Request intent, follow these steps:
- Log in to the Thread Admin Portal.
- Navigate to Magic AI > Agent > Catalog.
- Click Create Intent and configure the following details:
- Intent Name:
New Computer Request - Description:
A request to acquire a new computer for a user, including details such as the model, type, specifications, and any additional accessories. This intent also covers the delivery, setup, and configuration requirements for the new computer. Do not use this intent if a user is asking for support for an existing computer or help purchasing computer accessories.
- Who can use this intent: Select All clients or adjust visibility as needed.
- Intent Name:
2. Configure Arguments
Use the table below to define the fields required for this intent. These fields have been verified to match the screenshot provided:
Argument Name | Description | Type | Required |
Model of the Computer | Specify the model of the computer being requested. If this information has already been provided, use it. | Textfield | Yes |
Type of Device | Specify the type of device being requested (e.g., laptop, desktop). If this information has already been provided, use it. | Multiple choice (Options: Laptop, Desktop) | Yes |
Specifications of the Device | Provide specific configuration details of the requested item. If this information has already been provided, use it. | Textfield | Yes |
Number of Computers | Specify the number of computers requested. If this information has already been provided, use it. | Number | Yes |
Reason for Request | Provide the reason for requesting a new computer. If this information has already been provided, use it. | Textfield | Yes |
Name of the Recipient | Provide the name of the person receiving the new computer. If this information has already been provided, use it. | Textfield | Yes |
Email Address of the Recipient | Provide the email address of the person receiving the new computer. If this information has already been provided, use it. | Email address | Yes |
Delivery Location | Specify the location where the new computer will be set up. If this information has already been provided, use it. | Textfield | Yes |
Installation Assistance Required | Specify if installation assistance is required when the computer arrives. | Yes/No | Yes |
Date Needed By | Specify the date by which the computer is needed. If this information has already been provided, use it. | Date | Yes |
Additional Accessories | List any additional accessories requested with the device (e.g., mouse, keyboard, docking station). | Textfield | No |
Additional Details and Special Instructions | Provide any additional details or special instructions. If this information has already been provided, use it. | Textfield | No |
3. Configure External Reply
No external reply is provided for this intent. Leave the This is a resolution box unchecked.
4. Automation (Optional)
If applicable, provide the API URL to automate the computer procurement workflow.
